The CHAT Lab Privacy Policy
Effective Date: November, 11th 2024
Welcome to The CHAT Lab! This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with our programs, and participate in our educational initiatives. Your privacy is important to us, and we are committed to protecting your personal information in compliance with applicable laws.
1. Information We Collect
Personal Information
When you create an account, register for a program, subscribe to our newsletter, or contact us directly, we may collect personal information, such as:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment information (processed securely by third-party payment processor like Stripe)
Automatically Collected Information
When you visit our website, we automatically collect certain information about your device and usage through cookies and similar tracking technologies. This may include:
- IP address
- Browser type and version
- Pages visited and time spent on the site
- Device type and operating system
Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to understand and improve the website experience. You can manage cookies through your browser settings.
2. How We User Your Information
We may use the information collected for a variety of purposes, including:
- Program Registration and Management: To process your registration and participation in our programs.
- Communication: To send important updates, confirmations, and relevant information regarding your account or enrollment.
- Marketing and Promotions: To offer updates, news, or promotional content about our services (with an option to unsubscribe).
- Site Improvement: To analyze site usage and enhance user experience.
3. How We Share Your Information
We may share your information with:
- Service Providers: Third-party companies who assist us in website hosting, payment processing (e.g., Stripe), email marketing, analytics (e.g., Google Analytics), and program management.
- Legal Compliance: If required by law, we may disclose your information to comply with legal obligations or respond to lawful requests.
- Business Transfers: In the event of a merger, acquisition, or restructuring, your information may be transferred to the new entity.
4. Security of Your Information
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, please be aware that no method of electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
Depending on your jurisdiction, you may have the right to:
- Access and obtain a copy of your personal data.
- Correct any inaccuracies in your data.
- Delete your personal information, subject to certain conditions.
- Opt-out of certain data collection or processing.
To exercise these rights, please contact us at info@thechatlab.org
6. Children's Privacy
The CHAT Lab is dedicated to protecting children’s privacy. We comply with applicable laws, including the Children's Online Privacy Protection Act (COPPA), and obtain parental consent when required. If you believe we have inadvertently collected personal information from a child under 13 without proper consent, please contact us immediately.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites, and we encourage users to review the privacy policies of any site they visit.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices. The revised policy will be posted on this page, with an updated effective date. Your continued use of the website after any changes signifies your acceptance of the new terms.
9. Contact us
If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us at:
The CHAT Lab
Email: info@thechatlab.org